Website maintenance & Support
Website care for when progress matters
Giving you the support you need to focus on what matters, growing your business. Our website maintenance and support plans are designed to give you the confidence to make progress and grow your online presence.
Round the clock security monitoring
Have confidence knowing your website is covered by our 24/7 website support guarantee*. We proactively monitor and safeguard issues or threats with a range of effective solutions.
Optimised website performance
A fast, responsive website means higher engagement, improved SEO rankings, and increased conversions. Rest assured knowing you're providing your customers with a smooth and enjoyable online experience.
Technical support at your fingertips
With WhatsApp or SMS support you can guarantee we're just a quick message away from any queries, solutions or ideas. We've got a dedicated support channel to keep your website running smoothly and making progress.
In-depth performance and health reporting
When it comes to performance, knowledge and data is key. Our in-depth monthly reports provide valuable insights into traffic, user behaviour and overall site health empowering us to make informed decision to make true progress.
Dedicated CMS & plugin updates
Keep your website at the forefront of technology with dedicated CMS and plugin updates. Regular updates are crucial for security, performance, and taking advantage of the latest features.
Optimise your customer experience
Our services include continuous UX optimisation, focusing on usability, accessibility, and intuitive navigation. By enhancing the overall experience, we help increase user satisfaction, engagement, and ultimately, conversion rates.
BENEFITS
Build & maintain
your online presence
Tailored solutions, transparent collaboration, and a results-driven approach to ensure your business achieves tangible growth and success.
Our unique advantages include expertise in various digital channels, a focus on innovation, and a deep understanding of what it takes to get results online.
Our focus is on boosting your online sales through high-impact website design and data-driven digital marketing strategies.
Our approach is simple. We tailor our strategy to your unique business needs, ensuring you achieve optimal progress and maximise your sales potential. With our expertise, you can expect a proven track record of success in helping businesses like yours thrive online.
Enhancing customer engagement is at the core of our digital solutions. By crafting marketing and e-commerce websites that resonate with your audience, we help you connect with your customers more effectively.
Our strategies for improving lead generation and enhancing user engagement are designed to foster stronger connections between you and your target audience.
Our digital marketing strategies and website optimization techniques are focused on increasing your conversion rates. By creating compelling landing pages, clear CTAs, and an overall engaging user experience, we aim to transform your site visitors into loyal customers.
Our expertise in conversion optimisation ensures that every aspect of your website contributes to achieving your business goals.
We understand the importance of marketing efficiency. Our tailored digital marketing and strategy services are designed to improve your ROI and enhance customer engagement, ensuring that your marketing efforts yield the best possible results.
We help you craft strategies that not only progress your business and brand but also ensure sustained growth over time.
Improving your search engine visibility is essential for online success. Our SEO and content marketing strategies are aimed at enhancing your online presence, ensuring that your website ranks higher in search engine results.
By aligning your website’s content with popular search queries, we make your business more visible and accessible to your target audience.
EXCELLENTBased on 10 reviewsTrustindex verifies that the original source of the review is Google.Andy MorganBrilliant to work with Jordan and the team on a number or projects + regular maintenance of our websites. Great personalised optionTrustindex verifies that the original source of the review is Google.andy lothianWe've worked with Maccs Digital for around 2 months now at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured that all functionality on the site works soundly. All feedback is taken on board and applied swiftly. We have regular catch ups and they keep me well in on the loop of the progress of our projects. I look forward to maintaining our partnership to keep growing our presence online.Trustindex verifies that the original source of the review is Google.Sandy CoveJordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the use of the booking platform. Thanks Jordan, great work ⭐️⭐️⭐️⭐️⭐️Trustindex verifies that the original source of the review is Google.Karen ParsonsJordan we want to express our thanks for the great service we received from you during the setup of our website, booking platform, and CRM system. As new business owners with limited experience in these areas, Jordan went above and beyond to guide us through the process with patience and expertise. Jordan's knowledge, responsiveness, and his ability to explain complex concepts in a simple and understandable manner were truly great. He makes what is a daunting task into a manageable and educational experience. Thank you, Jordan, for your great work and dedication. We look forward to continuing our partnership and getting Cryo Revive digital Karen & Caroline Founders Cryo ReviveTrustindex verifies that the original source of the review is Google.Sam KennedyI've worked with Jordan as a developer and digital strategist on multiple occasions, he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.Trustindex verifies that the original source of the review is Google.Jake WrightAmazing service from the start. I came to Maccs digital with a good idea of what direction I wanted our new website project to go and he came back to me with innovative, modern solutions that integrate really well into our Shopify platform. Our new site is bespoke to us with personal touches throughout to separate us from the crowd. Everything that they have implemented is backed by data and reviewed to make sure our customers are responding well to any changes. Really quick responses to feedback and any tweaks have been amended promptly. Maccs have built a solid platform for us to easily maintain and the ability to add new features too.Trustindex verifies that the original source of the review is Google.Josh KellyUsed Maccs Digital for my cctv business and saw a massive increase in customer traffic on my website and sales! Well worth the money! Thanks Jordan for all your help!Trustindex verifies that the original source of the review is Google.Zak SampsonMaccs helped setup my website and do the website design which is very high quality! He has also setup an email marketing campaign which has massively helped my revenue. Highly recommended!Trustindex verifies that the original source of the review is Google.Zoë BirdI worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required in and out of the project and I ended up with a beautiful website, a solid marketing plan and the results have been amazing!
PRICING OPTIONS
Our website care plans
Complete Plan
£449
/month
- 4-8hrs website support
- CMS & Plugin maintenance
- Security monitoring
- Ecommerce support
- Monthly performance report
- Monthly 1-to-1 strategy session
- Monthly SEO report
- 24/7 WhatsApp / SMS support
Growth Plan
£749
/month
- 8-16hrs website support
- 24/7 WhatsApp / SMS support
- CMS & Plugin maintenance
- Security monitoring
- Ecommerce support
- Monthly performance report
- Monthly SEO report
- Monthly 1-to-1 strategy session
Starter Plan
£199
/month
- 4hrs website support
- CMS & Plugin maintenance
- Security monitoring
- Monthly performance report
- Monthly 1-to-1 strategy session
- 24/7 WhatsApp / SMS support
- Ecommerce support
- Monthly SEO report
Frequently asked questions
Website maintenance encompasses a range of services designed to keep your website running optimally. This includes regular updates to content, ensuring all links are working correctly, updating CMS and plugins to their latest versions, and monitoring site performance to pre-emptively address any potential issues.
For WordPress websites, we recommend and perform updates at least once a month. This ensures your site is running the latest version of WordPress, along with any plugins and themes, which is vital for security, performance, and feature enhancements. Critical security updates are applied as soon as they are released.
Our maintenance for Shopify stores covers comprehensive performance monitoring, theme updates, app integration and updates, and ensuring all payment gateways are functioning correctly. We also provide content updates to keep your store fresh and engaging for your customers.
Technical support within our maintenance plans can cover a wide array of issues, from fixing site errors, troubleshooting hosting issues, to implementing technical SEO improvements. It also includes assistance with email setup, domain management, and resolving any CMS-related problems.
Our monthly performance report provides insights into your website's traffic, page load speeds, downtime (if any), and overall user engagement. It also highlights the work we've done over the month, including any content updates, technical fixes, and improvements in SEO rankings, offering a transparent overview of your website's health and performance.
Yes, as part of our 24/7 SMS support, we offer immediate assistance in case your website experiences downtime. Our team will promptly investigate and work to get your site back online as quickly as possible, minimizing any potential impact on your business.
CMS and plugin maintenance involve regularly updating your content management system (such as WordPress or Shopify) and any installed plugins to their latest versions. This is crucial for security, as it helps protect your site from vulnerabilities. It also ensures your site remains compatible with new web technologies and standards, providing a smooth experience for your users.
Our maintenance plans include a certain number of hours for technical and content support each month. Within those hours, content updates (such as adding blog posts, updating product listings, or changing contact information) are covered. If the required updates exceed the allocated hours, we'll provide a quote for the additional work needed.
Websites made easy, for just £99 /month
Get your complete bespoke, one page website built & hosted by us so you can focus on growing your business.
What's included
- FREE .co.uk or .com domain*
- High impact one page website
- Completely bespoke design
- Scalable online platform
- Hosting included
- No hidden fees
- Cancel anytime
WordPress Website Design
Maximise conversions and enhance user experience with our expert WordPress website build & optimisation services.
Find Out MoreShopify Website Design
Build & scale your eCommerce business with our proven, high impact Shopify website design & development services
Find Out MoreSearch Engine Optimisation
Boost your online visibility and attract more traffic with our specialised Search Engine Optimisation services.
Find Out MoreLet's make it happen
Book a free 30 minute discovery call to deep dive your business or concept, your goals and how we can make it happen.
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