How to convert leads into customers
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Website maintenance & Support
Website care for when progress matters
Giving you the support you need to focus on what matters, growing your business. Our website maintenance and support plans are designed to give you the confidence to make progress and grow your online presence.
5* Certified on Google
★★★★★ 5/5
Round the clock security monitoring
Optimised website performance
Technical support at your fingertips
In-depth performance and health reporting
Dedicated CMS & plugin updates
Optimise your customer experience
BENEFITS
Build & maintain
your online presence
Tailored solutions, transparent collaboration, and a results-driven approach to ensure your business achieves tangible growth and success.
Our unique advantages include expertise in various digital channels, a focus on innovation, and a deep understanding of what it takes to get results online.
PRICING OPTIONS
Our Maintenance & Support plans
Website Growth Plan
£1,750
/month
- Complete Website & SEO Audit
- 16hrs Technical & Content Support
- 24/7 WhatsApp / SMS Support
- Website CMS & Plugin Maintenance
- Website Security Monitoring
- Ecommerce Support
- Monthly Performance & SEO Report
- Monthly Website & Strategy Review
Complete Care Plan
£650
/month
- 8hrs Technical & Content Support
- 24/7 WhatsApp / SMS Support
- Website CMS & Plugin Maintenance
- Website Security Monitoring
- Ecommerce Support
- Monthly Performance Report
- Monthly Website & Strategy Review
Starter Care Plan
£350
/month
- 4hrs Technical & Content Support
- Dedicated Support Channel
- Website CMS & Plugin Maintenance
- Website Security Monitoring
- Monthly Performance Report
Frequently asked questions
Website maintenance encompasses a range of services designed to keep your website running optimally. This includes regular updates to content, ensuring all links are working correctly, updating CMS and plugins to their latest versions, and monitoring site performance to pre-emptively address any potential issues.
For WordPress websites, we recommend and perform updates at least once a month. This ensures your site is running the latest version of WordPress, along with any plugins and themes, which is vital for security, performance, and feature enhancements. Critical security updates are applied as soon as they are released.
Our maintenance for Shopify stores covers comprehensive performance monitoring, theme updates, app integration and updates, and ensuring all payment gateways are functioning correctly. We also provide content updates to keep your store fresh and engaging for your customers.
Technical support within our maintenance plans can cover a wide array of issues, from fixing site errors, troubleshooting hosting issues, to implementing technical SEO improvements. It also includes assistance with email setup, domain management, and resolving any CMS-related problems.
Our monthly performance report provides insights into your website's traffic, page load speeds, downtime (if any), and overall user engagement. It also highlights the work we've done over the month, including any content updates, technical fixes, and improvements in SEO rankings, offering a transparent overview of your website's health and performance.
Yes, as part of our 24/7 SMS support, we offer immediate assistance in case your website experiences downtime. Our team will promptly investigate and work to get your site back online as quickly as possible, minimizing any potential impact on your business.
CMS and plugin maintenance involve regularly updating your content management system (such as WordPress or Shopify) and any installed plugins to their latest versions. This is crucial for security, as it helps protect your site from vulnerabilities. It also ensures your site remains compatible with new web technologies and standards, providing a smooth experience for your users.
Our maintenance plans include a certain number of hours for technical and content support each month. Within those hours, content updates (such as adding blog posts, updating product listings, or changing contact information) are covered. If the required updates exceed the allocated hours, we'll provide a quote for the additional work needed.
Testimonials
Hear what our clients have to say
Our clients are key to our progress and innovative ideas. Here's what some of them have to say.
We want to express our thanks for the great service we received from you during the setup of our website, booking platform, and CRM system.. Jordan's knowledge, responsiveness, and his ability to explain complex concepts in a simple and understandable manner were truly great.
Karen Parsons
Cryo Revive
Amazing service from the start. I came to Maccs Digital with a good idea of what direction I wanted our new website project to go and he came back to me with innovative, modern solutions that integrate really well into our Shopify platform.
Jake Wright
Lusso Cyclewear
Maccs Digital helped setup my website and do the website design which is very high quality! He has also setup an email marketing campaign which has massively helped my revenue. Highly recommended!
Zak Sampson
Airmodels.net
I've worked with Maccs Digital as a developer and digital strategist on multiple occasions, he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.
Sam Kennedy
Shape & Serif
The team were transparent with everything that was required in and out of the project and I ended up with a beautiful website, a solid marketing plan and the results have been amazing!
Zoë Bird
A Little Inquisitive
Went to Jordan wanting a website built for me as I’d tried a few other methods for “easy to build” websites but just couldn’t get on with them. Jordan has made me a brilliant functional website and I am already seeing returns on this in the form of a growing customer base and more leads.
Josh Kelly
Orbital Security Solutions
Special offer
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Apply now or book a discovery call to start your digital growth journey today.
Call us
(+44) 161 520 0336
Email us
hello@maccs.digital
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