Maccs Digital
CRM Integration TEST

CRM integration that turns website enquiries into closed deals

We connect your website to your CRM so every enquiry is captured, routed and qualified automatically - and reaches the right person fast. No leads lost in an inbox, no data re-keyed by hand.

140+ projects · 4.9 stars across 40+ reviews
Trusted by the best
Hilton Honors
Lusso
Engage Hospitality
Avado
LOFT Living
Bespoke Chiropractic

Same-minute alerts

Lead in, alert out. Respond within minutes and the chance a lead qualifies climbs sharply - integration speeds the close.

HubSpot, Pipedrive, Close

Connected to the CRMs service businesses actually run on, plus booking, payment and email tools - one system, end to end.

Built around your sales process

Routing, qualification and follow-ups shaped around how your team actually closes - not a vendor's default workflow.

The problem

A lead that sits in an inbox is a deal you've already started to lose

Most websites just email you when someone enquires. The lead lands in a shared inbox, waits, gets picked up hours later - and by then the buyer's contacted someone else. Responding within 5 minutes makes a lead far more likely to qualify; an hour later, the odds collapse.

Worse, none of it reaches your CRM cleanly. Details get re-typed, follow-ups get missed, and you've no idea which marketing actually produced the enquiry.

CRM integration closes that gap - the website and your sales tools working as one system, not two that don't talk.

Where enquiries leak vs where they land
1,000 visitors / mo
MOST SITES~29 enquiries2.9% MEDIAN B2BENGINEERED80-150 enquiries8-15% TOP QUARTILE
5-10x

more enquiries from the same traffic when a site is built as commercial infrastructure. The gap is structure, not visitors.

What you get

What CRM integration delivers

Every enquiry captured

Forms, bookings and chat piped straight into your CRM, no manual entry.

Instant routing and alerts

Leads sent to the right person with a same-minute notification, so you respond while the buyer's still warm.

Qualification built in

The questions your sales team asks, captured at source, so leads arrive part-qualified.

Two-way sync

Your CRM, website, booking and email tools kept in step.

Attribution

See which pages, terms and campaigns produce real enquiries.

The tools you already use

HubSpot, Pipedrive, Close and others.

Sound like what you need?

Book a discovery call and we'll scope it together

30 minutes, no slide deck. We'll dig into the business, the buyer and what you actually need this to do.

Who this is for

Who CRM integration is for

Three patterns turn up most often when businesses brief us on connecting the website to their sales tools.

If you’re running a crm but not feeding it

You've got a sales process and a CRM, and you want your website feeding it properly.

If you’re losing leads in the inbox

Enquiries are getting missed, picked up slowly, or re-typed by hand.

If you’re want attribution, not guesswork

You want to know which pages and campaigns actually produce leads, not guess.

How we do it

How we integrate it

Four stages, each tied to a clear output before the next starts.

Stage 1

Map your process

How leads come in, who handles them, what qualifies.

Deliverables
A clear integration plan
Why us

Why businesses choose us for CRM integration

Four reasons businesses pick us to wire the website into their sales tools.

  • We build it around your sales process, not a generic template

    The integration mirrors how your team actually qualifies and closes, not a vendor's default flow.

  • Speed-to-lead by design

    Same-minute alerts, because minutes decide deals.

  • Reliable, not fragile

    Integrations built properly so they don't silently break.

  • Part of the bigger picture

    We connect the website, not just the CRM - one system, end to end.

LaunchPad · new

Just starting out? Launch for £99/month.

Get a professional, high-impact website built, hosted and maintained — from just £399 setup + £99/month. Perfect for new businesses, side projects, or testing ideas before scaling.

LaunchPad includes
£399
one-time setup
£99
/month all-in
Up to 5 pages
professional design
14 days
brief to live
Hosting
SSL, backups, CDN
Support
Human, not a bot
Wall of love

4.9 / 5 across 40+ reviews.
Real words, real results.

Trustindex verified

Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise — highly recommend for anyone looking to improve their digital presence!

Kelly Fox

We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.

Jake Pickstock
AquaTour

Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great — he makes a daunting task into a manageable and educational experience.

Karen Parsons
Founder, Cryo Revive

We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.

Andy Lothian
Currensea

Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!

Sandy Cove

I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.

Jake Wright
Shopify store owner

Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise — highly recommend for anyone looking to improve their digital presence!

Kelly Fox

We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.

Jake Pickstock
AquaTour

Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great — he makes a daunting task into a manageable and educational experience.

Karen Parsons
Founder, Cryo Revive

We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.

Andy Lothian
Currensea

Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!

Sandy Cove

I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.

Jake Wright
Shopify store owner

Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise — highly recommend for anyone looking to improve their digital presence!

Kelly Fox

We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.

Jake Pickstock
AquaTour

Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great — he makes a daunting task into a manageable and educational experience.

Karen Parsons
Founder, Cryo Revive

We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.

Andy Lothian
Currensea

Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!

Sandy Cove

I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.

Jake Wright
Shopify store owner

Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise — highly recommend for anyone looking to improve their digital presence!

Kelly Fox

We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.

Jake Pickstock
AquaTour

Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great — he makes a daunting task into a manageable and educational experience.

Karen Parsons
Founder, Cryo Revive

We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.

Andy Lothian
Currensea

Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!

Sandy Cove

I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.

Jake Wright
Shopify store owner

I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!

Zoë Bird

I've worked with Jordan as a developer and digital strategist on multiple occasions — he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.

Sam Kennedy
Design agency director

Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.

Grant Mckay

Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.

Andy Morgan

Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!

Zak Sampson

Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money — thanks Jordan for all your help!

Josh Kelly
CCTV business owner

I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!

Zoë Bird

I've worked with Jordan as a developer and digital strategist on multiple occasions — he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.

Sam Kennedy
Design agency director

Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.

Grant Mckay

Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.

Andy Morgan

Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!

Zak Sampson

Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money — thanks Jordan for all your help!

Josh Kelly
CCTV business owner

I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!

Zoë Bird

I've worked with Jordan as a developer and digital strategist on multiple occasions — he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.

Sam Kennedy
Design agency director

Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.

Grant Mckay

Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.

Andy Morgan

Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!

Zak Sampson

Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money — thanks Jordan for all your help!

Josh Kelly
CCTV business owner

I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!

Zoë Bird

I've worked with Jordan as a developer and digital strategist on multiple occasions — he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.

Sam Kennedy
Design agency director

Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.

Grant Mckay

Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.

Andy Morgan

Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!

Zak Sampson

Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money — thanks Jordan for all your help!

Josh Kelly
CCTV business owner
Frequently asked questions

Common questions about CRM integration

Straight answers to the questions we get most often. If you've got a different one, book a call and we'll answer it on the spot.

Still stuck?

Book a free 30-min discovery call

Can't find your question? We'll answer it directly — no pitch deck, no pressure.

Book a call

CRM integration is connecting your website and other tools to your CRM so data flows between them automatically, instead of being copied across by hand. In practice it means website enquiries, bookings and form submissions land straight in your CRM, get routed to the right person, and trigger the follow-ups your sales process needs. It turns your website from something that just emails you when someone gets in touch into a proper front end for your sales operation - capturing, qualifying and routing leads the moment they arrive, with no manual re-entry and nothing falling through the cracks.

Ready when you are

Stop losing leads in an inbox

Book a 30-minute call. Tell us how enquiries reach you now and what you run sales on, and we'll show you where the leaks are and how to close them.

- Jordan Macc, founder