Maccs Digital

A customer platform for all of your marketing and sales needs

Every enquiry captured, every follow-up automatic, every customer in one place. From email marketing, SMS, WhatsApp, and beyond, drive real growth and lasting loyalty.

  • Every lead captured
  • Your data migrated
  • A clear scope and price up front
Hilton Honors
Airmodels
Lusso
Engage Hospitality
Avado
LOFT Living
Bespoke Chiropractic
AquaTour
Workspace 365
Currensea
Live Off Grid
Rothmore
Cryo Revive
LIG
Panary
Blowers

One platform to build and grow your business

Every enquiry in one place.

Website forms, chat, email and bookings all captured into your CRM automatically - no more scattered contacts, no more retyping.

Sales pipeline
New
New enquiryLeadLead
Qualified
LeadLead
Won
Lead

Deal pipeline, tracked.

Easily manage your pipeline and accelerate revenue growth across the entire sales cycle.

Follow-ups automated.

Automatic email and SMS follow-up sequences so no lead goes cold because someone forgot. Set up once, running for good.

Your website, plugged in.

Your site becomes the front door of the system - enquiries land, get tagged, get routed, and trigger the right follow-up the moment they arrive.

Welcome seriesLive
Day 0 · Thanks for getting in touch
Day 2 · How we work
Day 7 · Ready when you are

Marketing that runs itself.

Email and SMS campaigns, segments and automations set up properly, so you can nurture past customers and win repeat business without living in the tool.

Importing contactsCleaned
  • Duplicates merged
  • Fields mapped
  • Old deals carried over

Your data, cleaned and migrated.

We bring your contacts across, de-duplicate the mess, and structure it so the system is trustworthy from day one.

Years building for the web
10+
Brands worked with
100+
Websites delivered
150+
Tasks completed
2,200+

Struggling to find the right tools?

You're an established UK service business and your customer information lives in five places - an inbox, a spreadsheet, your phone, a notebook, your head. Leads slip through. Nobody's sure who followed up. You know you should have "a proper system," but you don't have the time or the patience to build one from a blank account.

  • You've got a sales process and a CRM, and you want your website feeding it properly.

  • Enquiries are getting missed, picked up slowly, or re-typed by hand.

  • You want to know which pages and campaigns actually produce leads, not guess.

Every enquiry in one place

With follow-ups that send themselves.

How we integrate it

Four stages, each tied to a clear output before the next starts.

  1. Stage 1

    Map your process

    A clear integration plan

  2. Stage 2

    Connect the tools

    A working, synced setup

  3. Stage 3

    Automate routing

    Leads reaching the right person, fast

  4. Stage 4

    Track and refine

    A clear line from enquiry to deal

Why businesses choose us for CRM integration

What sets us apart when we wire your website into your sales tools.

Book a discovery call

We set it up around your business

The reason most CRMs fail is a lazy, generic setup nobody adopts. We build yours around how you actually work.

We do the bit the software doesn't

Brevo gives you the platform and a "simple setup" promise. We give you the complete, working system - set up, migrated, wired in and adopted.

We connect the channels

We already build and run websites for service businesses, so your CRM plugs into the front door your customers already use - one system, end to end.

Working on a client's website

One team, end to end

Research, design, build, SEO and care under one roof, with one person accountable.

In the CRM you already use

HubSpot, Pipedrive, Close and more - set up around how your team sells.

Same-minute alerts

Every new enquiry reaches the right person, fast, wherever it came in.

What CRM integration costs

Integration projects are scoped and priced around your CRM, the tools involved and how much automation you want. It's often added to a website build or development project, and it's one of the highest-return things you can do - because it stops leads leaking out of a process you've already paid to fill.

  • Scoped around your CRM and tools
  • Every lead captured
  • Follow-ups automated

Book a discovery call and we'll show you the leaks

Tell us how enquiries reach you now and what you run sales on, and we'll show you where the leaks are and how to close them.

Trusted by brands that mean business

Grant Mckay
Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.
Andy Morgan
Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.
Josh KellyCCTV business owner
Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money - thanks Jordan for all your help!
Jake PickstockAquaTour
We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management.
Zak Sampson
Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!
Kelly Fox
Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise - highly recommend for anyone looking to improve their digital presence!
Sam KennedyDesign agency director
I've worked with Jordan as a developer and digital strategist on multiple occasions - he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.

Common questions about CRM integration

Book a discovery call
  • CRM setup is getting a customer relationship management system chosen, configured and running properly in your business - not just signing up for one. In practice it means picking the right platform, building your sales pipeline and follow-up automations around how you actually work, migrating and cleaning your existing contacts, connecting your website and tools so enquiries flow in automatically, and making sure your team actually uses it. It's the difference between a CRM that becomes the engine of your business and one that turns into a glorified address book you abandon after a month. We do the whole setup for you, on Brevo, and then keep it running.

  • For most UK service businesses we set up and recommend Brevo - it puts email, SMS, WhatsApp, live chat and a CRM in one affordable platform, so your marketing and sales live in the same place instead of five disconnected tools. It's powerful enough to run your whole enquiry-to-repeat-customer process, without the cost and complexity of enterprise systems. The "best" CRM is really the one that's set up properly and actually used - which is the part most businesses never finish. We handle that part: the setup, the migration, the automations and the ongoing management, so the platform actually delivers.

  • Most setups are live within two to four weeks, depending on how much data needs migrating and how many tools we're wiring in. We start by mapping how your enquiries and follow-ups actually work, then configure Brevo around that, migrate and clean your contacts, connect your website, and test the whole flow before handover. You get a real timeline at the discovery call, not an optimistic one. The goal isn't just "set up fast" - it's set up in a way your team will actually use, which is what determines whether a CRM pays back or gets abandoned.

  • Yes - we're Brevo partners, and we set up and manage Brevo for UK service businesses day in, day out. You own your Brevo account, your data and everything we build in it. We configure it, migrate your contacts, build your automations and campaigns, wire in your website, and then either hand it over or keep running it for you as part of a Growth Partner plan. There's no lock-in: the account is yours, and ongoing support exists because a live CRM genuinely benefits from someone keeping it clean and improving it - not to trap you.

  • Because almost everyone treats a CRM as a piece of software to switch on, when it's really a process to set up and adopt. Around 70% of CRM projects fail to deliver - and the overwhelming majority of that is people and process, not technology: a generic setup nobody trusts, messy data, follow-ups that were never automated, and a team that was handed a blank account with no support. We fix exactly that. We set the system up around how you actually work, clean and migrate your data, automate the follow-ups, and make sure it gets used - which is the difference between a CRM that pays back and one that gathers dust.

Stop losing leads in your inbox

Get started here. We'll show you what the right CRM setup should look like for you and your business - and what it could win back.

  • Every enquiry in one place
  • Follow-ups automated
  • Your data migrated
Last updated October 2026