Same-minute alerts
Lead in, alert out. Respond within minutes and the chance a lead qualifies climbs sharply - integration speeds the close.
CRM Integration
A customer platform for all of your marketing and sales needs
Every enquiry captured, every follow-up automatic, every customer in one place. From email marketing, SMS, WhatsApp, and beyond, drive real growth and lasting loyalty.
4.9 out of 5
HubSpot, Pipedrive, Close
Connected to the CRMs service businesses actually run on, plus booking, payment and email tools - one system, end to end.
Built around your sales process
Routing, qualification and follow-ups shaped around how your team actually closes - not a vendor's default workflow.
Turn every interaction into a lifetime customer
Speed is the single biggest lever on whether an enquiry turns into a customer. When every enquiry hits your CRM the second it arrives - and an instant reply goes back automatically - you're the first to respond, every time. Responding within five minutes makes a lead far more likely to convert; leave it an hour and the odds collapse. Set up right, “first to reply” becomes automatic, not something that depends on who happens to be free.
Most businesses don't have a lead problem - they have a follow-up problem. Enquiries land in three different places, someone means to chase them, and it slips. With one system, every enquiry - form, chat, call, email - lands in one place, tagged and tracked, with automatic follow-up that keeps working until the customer replies. You stop leaking the leads you've already paid to win.
Selling to a customer you already have costs a fraction of winning a new one - and it's where the easy growth is. A properly set-up CRM keeps every customer's history in one place and lets you bring them back: the right email or message, to the right group, at the right time. That's how a list of past customers becomes a reliable, repeatable source of revenue instead of a database you never touch.
Speed is the single biggest lever on whether an enquiry turns into a customer. When every enquiry hits your CRM the second it arrives - and an instant reply goes back automatically - you're the first to respond, every time. Responding within five minutes makes a lead far more likely to convert; leave it an hour and the odds collapse. Set up right, “first to reply” becomes automatic, not something that depends on who happens to be free.
One platform to build and grow your business
Every enquiry in one place.
Website forms, chat, email and bookings all captured into your CRM automatically - no more scattered contacts, no more retyping.
Deal pipeline, tracked.
Easily manage your pipeline and accelerate revenue growth across the entire sales cycle.
Follow-ups automated.
Automatic email and SMS follow-up sequences so no lead goes cold because someone forgot. Set up once, running for good.
Your website, plugged in.
Your site becomes the front door of the system - enquiries land, get tagged, get routed, and trigger the right follow-up the moment they arrive.
Marketing that runs itself.
Email and SMS campaigns, segments and automations set up properly, so you can nurture past customers and win repeat business without living in the tool.
Your data, cleaned and migrated.
We bring your contacts across, de-duplicate the mess, and structure it so the system is trustworthy from day one.
Book a discovery call and we'll scope it together
30 minutes. We'll dig into the business, the buyer and what you actually need this to do.
Struggling to find the right tools?
You're an established UK service business and your customer information lives in five places - an inbox, a spreadsheet, your phone, a notebook, your head. Leads slip through. Nobody's sure who followed up. You know you should have "a proper system," but you don't have the time or the patience to build one from a blank account.
Running a CRM but not feeding it
You've got a sales process and a CRM, and you want your website feeding it properly.
Losing leads in the inbox
Enquiries are getting missed, picked up slowly, or re-typed by hand.
Want attribution, not guesswork
You want to know which pages and campaigns actually produce leads, not guess.
Why businesses choose us for CRM integration
Four reasons businesses pick us to wire the website into their sales tools.
- We set it up around your business.
The reason most CRMs fail is a lazy, generic setup nobody adopts. We build yours around how you actually work.
- We do the bit the software doesn't.
Brevo gives you the platform and a "simple setup" promise. We give you the complete, working system - set up, migrated, wired in and adopted.
- We connect the channels.
We already build and run websites for service businesses, so your CRM plugs into the front door your customers already use - one system, end to end.
LaunchPad
Just starting out? Launch for £99/month.
Get a professional website built, hosted and maintained - from £899 setup + £99/month. Perfect for new businesses, side projects, or testing ideas before scaling.
LaunchPad includes
£899
one-time setup
£99
/month all-in
Up to 5 pages
professional design
14 days
brief to live
Hosting
SSL, backups, CDN
Support
Human, not a bot
What our clients say
4.9 out of 5
“Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise - highly recommend for anyone looking to improve their digital presence!”
Kelly Fox
“We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.”
Jake Pickstock
AquaTour
“Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great - he makes a daunting task into a manageable and educational experience.”
Karen Parsons
Founder, Cryo Revive
“We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.”
Andy Lothian
Currensea
“Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!”
Sandy Cove
“I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.”
Jake Wright
Shopify store owner
“Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise - highly recommend for anyone looking to improve their digital presence!”
Kelly Fox
“We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.”
Jake Pickstock
AquaTour
“Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great - he makes a daunting task into a manageable and educational experience.”
Karen Parsons
Founder, Cryo Revive
“We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.”
Andy Lothian
Currensea
“Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!”
Sandy Cove
“I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.”
Jake Wright
Shopify store owner
“Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise - highly recommend for anyone looking to improve their digital presence!”
Kelly Fox
“We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.”
Jake Pickstock
AquaTour
“Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great - he makes a daunting task into a manageable and educational experience.”
Karen Parsons
Founder, Cryo Revive
“We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.”
Andy Lothian
Currensea
“Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!”
Sandy Cove
“I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.”
Jake Wright
Shopify store owner
“Jordan at Maccs Digital has been brilliant to work with. Clear communication, creative ideas, and genuine expertise - highly recommend for anyone looking to improve their digital presence!”
Kelly Fox
“We had the pleasure of working with Jordan at Maccs.Digital to design our website, and the results exceeded all expectations! Jordan's attention to detail ensured everything ran seamlessly, from online bookings to customer management. He was professional, approachable, and incredibly responsive to feedback. We highly recommend Maccs.Digital to anyone looking for exceptional web design and unbelievable aftercare.”
Jake Pickstock
AquaTour
“Jordan went above and beyond to guide us through the setup of our website, booking platform, and CRM system with patience and expertise. His knowledge, responsiveness, and ability to explain complex concepts in a simple way were truly great - he makes a daunting task into a manageable and educational experience.”
Karen Parsons
Founder, Cryo Revive
“We've worked with Maccs Digital at Currensea and they've been a pleasure to work with. They've followed our brief right down to the pixel and ensured all functionality works soundly. All feedback is taken on board and applied swiftly, and they keep me well in the loop on progress. I look forward to maintaining our partnership to keep growing our presence online.”
Andy Lothian
Currensea
“Jordan made us a fantastic website for our pub! He exceeded our expectations by integrating a booking system into the site. He always made sure we were happy with any changes and took time to train our team on the booking platform. Thanks Jordan, great work!”
Sandy Cove
“I came to Maccs Digital with a good idea of the direction I wanted our new website to go, and he came back with innovative, modern solutions that integrate really well into our Shopify platform. Everything they implement is backed by data. Maccs have built a solid platform for us to easily maintain and add new features too.”
Jake Wright
Shopify store owner
“I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!”
Zoë Bird
“I've worked with Jordan as a developer and digital strategist on multiple occasions - he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.”
Sam Kennedy
Design agency director
“Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.”
Grant Mckay
“Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.”
Andy Morgan
“Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!”
Zak Sampson
“Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money - thanks Jordan for all your help!”
Josh Kelly
CCTV business owner
“I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!”
Zoë Bird
“I've worked with Jordan as a developer and digital strategist on multiple occasions - he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.”
Sam Kennedy
Design agency director
“Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.”
Grant Mckay
“Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.”
Andy Morgan
“Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!”
Zak Sampson
“Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money - thanks Jordan for all your help!”
Josh Kelly
CCTV business owner
“I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!”
Zoë Bird
“I've worked with Jordan as a developer and digital strategist on multiple occasions - he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.”
Sam Kennedy
Design agency director
“Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.”
Grant Mckay
“Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.”
Andy Morgan
“Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!”
Zak Sampson
“Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money - thanks Jordan for all your help!”
Josh Kelly
CCTV business owner
“I worked with Maccs Digital to put together a digital marketing strategy that worked for my new e-commerce business. Jordan was transparent in everything that was required, and I ended up with a beautiful website, a solid marketing plan, and amazing results!”
Zoë Bird
“I've worked with Jordan as a developer and digital strategist on multiple occasions - he's been a great supplier for my design agency in supporting client rollouts for Shopify and other platforms.”
Sam Kennedy
Design agency director
“Not all heroes wear capes, Jordan is a superstar! Look forward to a long and successful partnership.”
Grant Mckay
“Brilliant to work with Jordan and the team on a number of projects + regular maintenance of our websites. Great personalised option.”
Andy Morgan
“Maccs helped set up my website and the website design, which is very high quality! He also set up an email marketing campaign which has massively helped my revenue. Highly recommended!”
Zak Sampson
“Used Maccs Digital for my CCTV business and saw a massive increase in customer traffic on my website and sales! Well worth the money - thanks Jordan for all your help!”
Josh Kelly
CCTV business owner
Common questions about CRM integration
Straight answers to the questions we get most often. If you've got a different one, book a call and we'll answer it on the spot.
Still stuck?
Book a free 30-min discovery call
Can't find your question? We'll answer it directly, no pressure.
Book a callReady when you are
Stop losing leads in your inbox
Get started here. We'll show you what the right CRM setup should look like for you and your business - and what it could win back.
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