Automate your business with the systems you already use

AI automation is using software - and, where it helps, AI models - to do work a person would otherwise do by hand: answering enquiries, qualifying leads, moving data between your tools, generating documents, requesting reviews or pulling reports together. The AI part handles the judgement-like steps, such as understanding a message or drafting a reply; the automation part handles the wiring, so information moves between your website, CRM, booking and email without anyone retyping it. For a service business it usually means one thing: the repetitive work that eats your team's time gets done in the background, accurately, day and night.

The highest-value automations for UK service businesses are nearly always around enquiries and admin: instant replies and routing so no lead is missed, an AI receptionist that answers and books out of hours, your tools wired together so data stops being retyped, review and Google Business Profile requests, document and quote generation, and automatic reporting. We don't start with a wish list - we scope it with you on a discovery call, weighing each option by the time or money it would save you, so you build the ones that pay back first and ignore the ones that don't. Then you get a fixed price.

With us, AI automation is priced per project: we scope it with you on a free discovery call, then give you a fixed price - no hourly billing. It's also included in Scale website builds, and ongoing automation work can be part of a development-led Growth Partner plan. Across the UK market, one-off builds range from a few hundred pounds for a single workflow to £10,000 or more for multi-process work. We quote after scoping, so the number reflects your actual scope.

A chatbot answers questions on your website, ideally trained on your own content so it's accurate rather than generic. An AI receptionist goes further - it answers calls or messages, qualifies the enquiry and books it straight into your calendar, day or night. An agentic workflow is the most capable: instead of one fixed script, it carries out a multi-step job - reading an enquiry, deciding what to do, updating your systems and following up - with AI making the judgement calls. Which one you need depends on the job. We recommend the simplest tool that solves the problem, not the most impressive one.

Yes, and no. We're a UK-based, ICO-registered agency and we build to UK GDPR. Your business and customer data is never used to train AI models, and we use providers and configurations that keep your data yours. Where compliance or sensitivity calls for it, we can self-host the automation platform so your data doesn't leave infrastructure you control. We also build in monitoring and documentation, so you always know what's running and what it can access. For a service business handling customer details, data safety is part of the build, not an afterthought.

You own them. We build on open tools like n8n rather than a proprietary system you can't leave, we document what we build, and you keep it if you ever move on. If you want us to keep monitoring and improving them, that can be part of a Growth Partner plan - because live automations genuinely benefit from it, not to hold your systems hostage. We'd rather earn the ongoing work by saving you time every month than keep it any other way.

Most AI automation agencies don't build websites, so their automations sit beside your site in a separate tool. We already build and run websites for UK service businesses, so we build the automation into the front door your customers actually use - the enquiry form, the chat, the booking. That means the capture, the answering and the follow-up are one joined-up system, not three disconnected ones. It also means we understand your marketing and sales, not just the plumbing. If you'd rather have one team own the website and the automation together, that's the difference.